Insight Support | Accu-Chek.co.uk

How to use the Accu-Chek Insight insulin pump system

To learn more about the basics of insulin pump therapy and how to use the Accu-Chek Insight system visit our online training tool.

Accu-Chek Insight diabetes therapy system web-training

For further information on how to use your Accu-Chek Insight system, please see the owner's booklets and related training materials for your Accu-Chek Insight handset and Accu-Chek Insight insulin pump system.

Frequently Asked Questions

Living with an insulin pump

Can I wear my insulin pump during sports?

Your insulin pump allows you to quickly and precisely adjust your insulin levels before, during and after exercise, to carefully match your individual needs.

All Accu-Chek insulin pumps are suitable to use during most types of exercise, however we recommend that you remove the insulin pump before taking part in any contact sports (e.g. rugby or martial arts) in order to prevent damage to the device or harm to yourself.

What do I need to think about when going to a theme park with my pump?

Many theme park rides, such as rollercoasters, are operated by high powered magnetic equipment, which have the potential to affect your insulin pump. Please check with the Theme Park Occupational Health and Safety officer about the magnetic equipment they use and what distance in meters / feet the field surrounds them. When within these fields do not wear or operate your insulin pump.

Please disconnect from your insulin pump and leave it in a safe place until you are no longer within the range of these magnets. If there is nowhere safe for you to leave your insulin pump, you should take it with you, however you will need to put it in STOP mode and disconnect it from your body before entering the field of exposure. Leave your insulin pump in STOP mode until you are outside the magnetic field. When it is safe to do so, please reconnect and START your insulin pump. Please remember to check your blood glucose levels before and after entering the field of exposure.

Always carry backup supplies – including hyper / hypo treatments and a backup insulin pen with you. If you are disconnected from your insulin pump for longer than 30 – 60 minutes you may need to reconnect to your insulin pump and give a correction dose (if safe to do so) or give a correction dose with your back up insulin delivery mechanism if you are still within the exposure range. You should follow your healthcare professional’s instructions to replace missed insulin or to correct a hypo.

Can I go in a sauna or steam room while wearing my pump?

No. Due to the high temperatures in saunas and steam rooms we recommend that you disconnect your pump and also remove your infusion set before entering. High temperatures can affect the insulin within your pump and also potentially cause damage to the pump itself.

Please consult with your healthcare professional to determine what precautions you should take prior to entering a sauna or steam room.

Can I swim, shower or bathe while wearing an insulin pump?

Both the Accu-Chek Combo and Accu-Chek Insight insulin pumps have an IPX8 rating. This means that both pumps are protected from brief immersion in water.

As small hairline cracks in the housing of the device, or adapters and battery caps not being tightened enough could cause water to get into the device and cause damage, we recommend that you disconnect your insulin pump and leave it in a safe place before swimming, showering or bathing.

This should only be done following advice from your healthcare professional, and you should test and correct as necessary at least every hour.

What supplies should I take with me when I go on holiday?

When going on holiday, you should always take extra supplies to make sure that you are covered for anything that might happen during your trip. Remember to take the following with you when you go away:

Plenty of cannula and infusion sets
Spare batteries
Insulin and pump cartridges
Test strips and lancets
Emergency contact details
Fast acting carbohydrate to treat hypos
Travel letter from hospital / diabetes team
Details of how to manage illness / pump failure or loss
Back up insulin pens, cartridges and needles

Can MRI or X-ray machines disrupt the system?

Some types of medical examinations, such as MRIs, CT scans and X-Rays, may interfere with the operation of your insulin pump. As such, you should disconnect the insulin pump from the body and leave it in a safe place outside of the treatment room.

If you use a steel infusion set, you may also be required to remove the infusion set for some procedures. Please consult with a healthcare professional prior to the procedure.

General questions

Can I disconnect from my insulin pump temporarily?

Because Accu-Chek insulin pumps can be disconnected at the infusion site you can remove the pump temporarily (for up to an hour) to bathe, go swimming or take part in contact sports.

Always remember to check your blood glucose and correct as needed before disconnecting your insulin pump and again when you reconnect. If you are intending to be disconnected from your pump for longer than an hour, you should check your blood glucose regularly throughout the time you are disconnected, reconnecting and correcting as necessary.

You should discuss your personal requirements for disconnecting from your insulin pump with your healthcare professional before going ahead.

I noticed my cartridge and tubing have air bubbles in them. What could be the cause?

Bubbles naturally occur in all liquids, including insulin, when they undergo a fairly rapid temperature change, i.e. warm to cool.

To help to prevent bubbles, remove insulin from the fridge at least an hour before use. If you are self-filling cartridges, make sure to fill the cartridge with room-temperature insulin and draw it from the vial slowly and steadily.

You should regularly check your cartridge and tubing for bubbles and prime out any that you find. Always remember to disconnect from your insulin pump before priming.

How long is my pump warranty?

The technical warranty of your Accu-Chek insulin pump is 4 years from the day that you start on your insulin pump. It covers technical issues with the device, but does not cover loss or damage due to misuse.

Item Description

At Accu-Chek, we believe that you shouldn't have to plan your life around your diabetes. The Accu-Chek Insight insulin pump system lets you decide how to spend your time and makes it simple to accommodate sudden changes to your daily routine, allowing you to live an unrestricted life.

The Accu-Chek Insight insulin pump system is designed for easy and discreet insulin pump therapy. This system has been developed to inspire confidence in your diabetes management bringing together blood glucose monitoring, bolus advice, insulin delivery and data management.

Sleek, modern design and a remote control function to fit into your life and provide complete discretion
Intuitive menu with coloured touchscreen handset for improved handling, wherever you are
Pre-filled cartridge of insulin - no need to fill cartridges by hand

Product Manuals

Dimensions

72 x 52 x 16 mm without adapter

Weight

Approximately 115 g (including battery, full cartridge and infusion set)

CARTRIDGES

Pre-filled 1.6 ml cartridge

Infusion sets

Accu-Chek Insight infusion sets with a proprietary adapter

Insulin pump benefits and features

Accu-Chek Insight pump

Easy and intuitive for improved handling

Pre-filled cartridges of insulin - no need to fill cartridges by hand
Zoom function and coloured display so it is easier to read
Simple on screen instructions for priming infusion sets and changing a cartridge

Safe and reliable to support diabetes management

Various bolus options and the ability to run boluses in parallel to give you flexibility in managing your meals
Very low basal rate to suit individual needs
Fast occlusion detection for added reassurance

Discreet and personal to individually adapt to daily life

Sleek and modern design for more comfortable wearing
A variety of cannula and tubing lengths for flexible wearing of the pump
Variety of carry cases for a personal touch

Additional Specifications

Dimensions:

72 x 52 x 16 mm without adapter
84 x 52 x 19 mm with adapter

Weight:

Approximately 115 g (including battery, full cartridge and infusion set)

Display Size:

38 x 15 mm without zoom button, 220 x 80 pixel

Pump casing:

Shock/scratch-resistant plastic
Resistant to pharmaceuticals
All edges rounded
Backside metal

Temperature ranges:

Operation: +5 °C to +37 °C (+41°F to +99 °F)

Air humidity (Relative Humidity):

Operation: 20% to 90%

Barometric pressure:

Operation: 50 to 106 kPa (500 to 1060 mbar)

Power supply:

One 1.5-volt AAA Alkaline (LR03) or Lithium (FR06) battery
Batteries should have a minimum capacity of 1200 mAh. Do not use carbon zinc or nickel cadmium (NiCd) batteries

Basal rate:

Minimum = 0.02 U/h , Maximum = 25 U/h E.g. Below 0.19 U/h, delivery is close dependent. 0.19 U/h and above delivery every 3 mins

Bolus:

Maximum bolus amount per delivery is 25 U
Standard, Extended and Multiwave Boluses, are adjustable in increments of:
- 0.05 U (up to 2.0 U)
- 0.1 U (2-5 U)
- 0.2 U (5-10 U)
- 0.5 U (10-20 U)
- 1.0 U (20-25 U)
Duration of Extended and Multiwave Boluses are adjustable in intervals of 15 minutes up to 24 hours
Multiple boluses can run in parallel

Temporary basal rate:

Adjustable in 10% increments, from 0 - 250%
Duration is adjustable in 15 minute intervals, up to a maximum of 24 hours
Last duration programmed is the default setting for the next Temporary Basal Rate

Bolus delivery rate:

Very slow = 3 U/min
Slow = 6 U/min
Standard = 12 U/min
Moderate = 9 U/min

Maximum pressure:

350 kPa (3500 bar)

Maximum quantity delivered at a single fault condition:

≤ 0.5 U in case of failure of the pump it would give an alarm and go into the stop mode after an over or under delivery of max. 0.8 U (normative requirement)

Maximum Time to occlusion alarm: :

160 U, Glass Cartridges (Pre-filled):

Medium basal rate, 1.0 U/h: ≤ 2.2 h
Minimum basal rate, 0.02 U/h: max 144 h due to tubing/cartridge change

Data storage capacity:

There are two types of data storage capacities:

Data with time and date are safely stored in memory for about 1 hour after the battery has been removed
Other insulin pump settings and the event memory are saved, regardless of battery power level and period of time the insulin pump has been without power

Cartridges:

Pre-filled 1.6 ml cartridge also available

Infusion sets:

Accu-Chek Insight infusion sets with a proprietary adapter

Data transfer:

Bluetooth® wireless technology

Water tight:

IPX8 - Protected against the effects of temporary immersion in water under standardised conditions (1.3 m/4.3 ft for 60 minutes) ex-factory

Safety systems:

Alert system
Beeps
Information on the display
Vibrations
Dual microprocessors
The Insulin pump is controlled by two microprocessors. The safety concept is based on one processor (supervisor processor) supervising the other (main processor)
Whenever a defect or fault occurs in the main processor, it is identified by the supervising microprocessor. The motor is immediately switched off and an "Error E7: ELECTRONIC ERROR" occurs. Conversely, the main processor can also determine, at any time, whether the supervisor is working correctly
The motor constitutes another important safety component. In combination with the main and supervisor processors, the brushless motor provides the best possible reliability and accuracy in insulin delivery

Schöllkopf K et al. ‘The novel Accu-Chek® Insight insulin pump system – Step analysis of user-relevant routine tasks. Poster Session Diabetes Technology Meeting: 2013 Oct 31 – Nov 2: San Francisco, CA, USA.
Cavan D et al, Use of insulin bolus advisor improves glycemic control in multiple daily injection (MDI) therapy patients with suboptimal glycemic control: First results from the ABACUS trial. Diabetes Care 2013; 36 (1): 3613-9.
Barnard K et al. Use of an automated bolus calculator reduces fear of hypoglycemia and improves confidence in dosage accuracy in T1DM patients treated with multiple daily insulin injections. J Diabetes Sci Technol. 2011; 6(1): 144 – 9.
Zisser H et al. Clinical performance of three bolus calculators in subjects with type 1 diabetes mellitus: A head-to-head-to-head comparison. Diabetes Technol Ther. 2010; 12(12): 955 – 61.

Size

52 x 105 x 19 mm

Display

Colour, dot matrix, touchscreen

Handset benefits and features

Accu-Chek Insight Handset

Easy and intuitive for improved handling

Simple on screen instructions for easy navigation
Full colour display with resistive touchscreen for a modern feel

Safe and reliable to support diabetes management

Proven bolus advisor ^{(1 – 4)} to help improve your glycaemic control
Multiple reminders and warnings to give you peace of mind

Discreet and personal to individually adapt to daily life

Full remote control of the pump via the handset - no need to get the pump out
Personalised bolus advice adapted to your needs
Electronic diary with full colour reports and graphs for data management on the go

Additional Specifications

Dimensions:

52 x 105 x 19 mm

Weight:

Approximately 110g

Display:

Colour, dot matrix, touchscreen

Automatic power:

Auto-on with correct strip insertion
Auto-off after removing strip (2 minutes)
Auto-off after 2 minutes if not used

System operating conditions:

See Accu-Chek Aviva test strip package inserts

Meter storage conditions:

–10 ^oC - 50 ^oC (14 ^oF - 122 ^oF)

Relative Humidity Operating Range:

10% to 90%

Memory capacity:

2000 diary records

Construction:

Handheld

Data port:

USB cable for downloading

Power supply:

1 custom lithium-ion rechargeable battery
Power adapter: PHIHONG switching power supply Model PSC03R-050

Battery Life (rechargeable):

Under standard usage, battery life lasts 3 days on average (based on 7 bG tests, bolus adjustments and total on time approximately 52 minutes)

Test Principle:

Electrochemical

Coding:

Universal Code Key

Bluetooth:

Bluetooth used is ISM 2.4 GHz communication channel
The handset and the pump can communicate within a 2 metre range

Test Averages:

Test average calculations are offered for 7/14/30/60/90 day intervals

Data Management:

On-board reports and graphs
Logbook
Trend graph
Target report
Standard week
Standard day
Downloading
Uploading

Bolus advisor:

Up to 8 time blocks
Entry for health events (e.g. exercise, stress, illness, etc.)

Reminders:

Event-based reminders (after low blood glucose, after high blood glucose and after meal)
Alarms (up to 8)
Date/appointment reminders (e.g. doctor visit, lab visit, infusion set change)
Medication reminders (up to 5)

Customisable parameters:

Vibrate and beep feature (one must be on at all times)
10 different sounds possible for reminders
12-hr or 24-hr clock
Hyper and hypo warning limits (beep and/or vibrate)
Background (dark or light)
Backlight (low, medium or high)
Key lock

Schöllkopf K et al. ‘The novel Accu-Chek® Insight insulin pump system – Step analysis of user-relevant routine tasks. Poster Session Diabetes Technology Meeting: 2013 Oct 31 – Nov 2: San Francisco, CA, USA.
Cavan D et al, Use of insulin bolus advisor improves glycemic control in multiple daily injection (MDI) therapy patients with suboptimal glycemic control: First results from the ABACUS trial. Diabetes Care 2013; 36 (1): 3613-9.
Barnard K et al. Use of an automated bolus calculator reduces fear of hypoglycemia and improves confidence in dosage accuracy in T1DM patients treated with multiple daily insulin injections. J Diabetes Sci Technol. 2011; 6(1): 144 – 9.
Zisser H et al. Clinical performance of three bolus calculators in subjects with type 1 diabetes mellitus: A head-to-head-to-head comparison. Diabetes Technol Ther. 2010; 12(12): 955 – 61.